Relationships are fragile. And whether fractured by a major incident or a minor irritation, the ensuing emotions can often feel insurmountable preventing the relationship from moving forward or the offended from moving on. In order to make things right, something more than "sorry" is needed. #1 New York Times bestselling author Gary Chapman and Jennifer Thomas have teamed up to deliver this groundbreaking study of how we give and receive apologies. It's not just a matter of will, but i....
