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The Big Book of Customer Service Training Games By Peggy Carlaw

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List Price: TT$0.00
Our Price: TT$174.50 ( US$27.26 - Details)
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IN STOCK:
Name: RIK SERVICES LTD.  
Company Name: RIK SERVICES LTD. 
Type: seller active 
Payee: RIK SERVICES LTD. 
Store Description: Wholesalers and Retailers of text books, Stationary and books fo 
E-Mail Address: rosannaramserran112@hotmail.com 
Telephone Number: 652-4824,652-3830,653-3891 
Ships from and sold by RIK SERVICES LTD.
RIK SERVICES LTD.

Product Details

ISBN: 978-0-07-077974-7 Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and instructive techniques such as role-playing, charades, brainstorming, and debate. As a result of these exercises, employees will learn how to create a rapport with the custome....

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