All managers engage in some kind of coaching relationship with direct reports and other people in the their organizations. An effective manager understands the importance of coaching in helping others improve their performance. Though similar to evaluating performance or even giving feedback, the act--and art--of coaching is not the same. Coaching is a more interactive process of developing and guiding others in achieving new skills and knowledge. Concise, user-friendly, and packed with expert advice and tools, this portable guide will help managers improve the performance of their people.

About the Mentor: Patty McManus has provided leadership and organization development consulting to organizations for nearly twenty years. She has focused on developing collaborative change processes and skill in for-profit sectors. Patty served as an internal organizational development consultant at University of California, Berkeley; Kaiser Permanente; and Apple Computer. She joined Interaction Associates in 1997 as a senior consultant. She provides numerous organizations with leadership training and coaching, collaborative and learning process design, and change consulting. She has an M.S. in Industrial/Organization Psychology from San Francisco State University. She feels lucky that one of her favorite and most entertaining topics is her work.

ISBN: 9781422103470