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Customer Relationship Management

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List Price: TT$0.00
Our Price: TT$325.00 ( US$50.77 - Details)
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IN STOCK:
Name: INFOTEXT SERVICES LIMITED  
Company Name: Infotext Services Limited 
Type: seller active 
Payee: Infotext Services Limited 
Store Description: Bookstore 
E-Mail Address: infotextrinidad@gmail.com 
Telephone Number: 8687748811 
Ships from and sold by Infotext Services Limited
Infotext Services Limited

Product Details

by Francis Buttle  (Author) Paperback: 528 pages ISBN-13: 978-1856175227 Was: $495.00 This definitive textbook explains what CRM is, the benefits it delivers, the contexts in which it is used, how it can be implemented and how CRM technologies can be deployed to support customer management strategies and objectives. It also looks comprehensively at how CRM can be used throughout the customer life-cycle stages of customer acquisition, retention....

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